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Privacy Policy, Natoon Group

1. Introduction 

Natoon Group (hereinafter: "the Company") places the utmost importance on protecting the privacy of users of its websites. This Privacy Policy document details the manner in which information provided by users is collected, processed, and stored, and describes how this information is used and managed by the Company.

Before using the website, it is recommended to carefully review both the Terms of Use and this Privacy Policy. Use of the website constitutes informed and explicit consent to all terms detailed in this document. If you do not agree to any of them, you may not continue to use the website.

 

2. Terms and Definitions 

The following terms shall have the meanings set out beside them:

  • "The Website": the Company's websites.
  • "The Law": the Privacy Protection Law, 5741-1981, and all related regulations and amendments.
  • "Information": any data provided or collected during your use of the website, including personal information. 
  • "Personal Information": any detail that enables direct or indirect identification of the user (for example: name, email address, phone number, identity number, payment method details), in accordance with the definitions of applicable law.
  • "Anonymous Information": aggregate or statistical data that does not enable personal identification of the user.

 

3. User Consent

Use of the website constitutes confirmation of your consent to all stated in this document. The personal information you provide is given of your own free will and without any legal obligation. Please note that failure to provide required details may limit your ability to perform certain actions on the website, such as making payments or submitting identified inquiries.

 

4. Data Retention

The information you provide will be stored in the Company's databases and used for the purposes detailed in this document, both for its direct needs and through authorized service providers on its behalf. Please note that the Company is not responsible for incorrect or outdated information you have provided. If you provide personal information of a third party, you must ensure that you have obtained their explicit consent in accordance with applicable law.

 

 

5. Collection and Processing of Personal Information

When using the website, you may be asked to provide personal information voluntarily, or information may be collected automatically through various technological means. The information may include identifying details in accordance with the type of action performed on the website.

  • Payment processing: In cases of payment, the information you provide will be passed directly to the payment processing service provider. However, the Company may retain some details for documentation and oversight purposes, while ensuring that no recurring charges are made without your explicit consent.
  • Inquiries and service: Submitting an inquiry through the website constitutes consent to receive a response via the contact details you provided (such as email messages), in accordance with the permissions you have chosen to grant.

 

6. Personal Information from Third Parties

The Company may receive personal information about you from third parties for the purposes of verifying your identity or confirming payment methods. The information received from a third party is solely the responsibility of that party, and the Company shall bear no responsibility for errors or required updates to such information.

 

7. Use of Personal Information and Transfer to Third Parties

The information collected will be used by the Company for the purposes of managing and operating the website, providing services, handling inquiries, and processing payments, in accordance with its roles and authorities as established by law.

Transfer of information: The Company is entitled to share personal information with service providers on its behalf for the purposes of maintenance, operations, payment processing, cloud storage, and the provision of additional services, both in Israel and internationally. The transfer of information will be carried out in accordance with the provisions of applicable law and with a commitment to maintaining confidentiality and information security. Additionally, anonymous or aggregate information may be transferred without restrictions.

 

8. Collection of Anonymous Information and Use of Cookies

During browsing, general technical information about your activity is collected (for example: pages viewed, device type, IP address). This data does not personally identify the user and is used for statistical analysis, service improvement, fault diagnosis, and customization of the browsing experience.

For the purpose of collecting this information, the Company uses tools such as Cookies and systems such as Google Analytics. Cookies can be blocked through browser settings, though please note that doing so may affect your browsing experience on the website.

 

The following is the official link to Google's Cookies Policy: Google Technologies, Cookies

The link includes information on:

  • The types of cookies Google uses
  • The purposes of cookie usage (advertising, analytics, personalization, and more)
  • Cookie retention periods
  • How to manage and delete cookies

9. Information Security 

The Company takes reasonable and industry-standard measures to protect the information on its websites, including the use of encryption technologies, access controls, and internal procedures. However, absolute security cannot be guaranteed, and it is therefore recommended that you take basic measures to protect your personal information.

 

10. Rights of Access, Correction, and Deletion of Information

Under applicable law, you are entitled to rights to review, correct, or request the removal of personal information stored about you. Requests may be submitted via the contact details published on the website, and will be addressed in accordance with the provisions of applicable law.

 

11. Contact 

For any question, clarification, or request relating to this Privacy Policy or the use of the website, please contact us via the contact details provided on the official Natoon Group website.